We can print directly from most popular PC and Mac file formats, including:
When we receive your artwork we'll check your files for compatibility and let you know if we find any obvious problems.
Resolution
Before sending us your artwork, please note that a photograph or other pixel-based image needs a resolution of just 72 dpi (dots per inch) to display correctly on screen. However, our high resolution printing presses require images at around 300 dpi. For large format posters (A2 size and above) we require artwork at 100 dpi or above. Anything less may print with a pixilated 'jaggy' look. Please check the resolution of your images carefully - just because they look good on screen doesn't mean they'll print properly!
If we spot anything which could affect the quality of your order, we will contact you to discuss the issue before pressing ahead.
Quiet Area
If you know all about creating artwork and are comfortable adding 3mm bleed and crop marks then
great. If all this sounds like Double Dutch then don't worry, our talented designers will handle
this for you.
All we ask is that you leave a 3mm 'quiet' area around the edge of your artwork. Although we use
state-of-the-art equipment, some movement is inherent within all printing processes. If
important elements of your design are placed too close to the edge of the paper, not only will
it look unprofessional, but there's a chance they may get trimmed off. So we ask that you avoid
placing text or any other vital elements of your design within 3mm of the edge of the paper.
That doesn't mean you can't extend a background image or colour into this area. That's fine of
course. But please don't put your contact details along the very edge of the sheet. We'd hate
your phone number to end up on our cutting room floor.
If you'd like to find out more about creating artwork, visit Tom The Printer's blog:
We have every confidence in the quality of our work. So much so that we now offer a 100% money back guarantee. If you're not completely satisfied with the quality of your order, simply contact our Customer Support Team on 0845 389 1710. They will arrange for your order to be collected from you and reprinted. Alternatively, we'll give you your money back.
Our guarantee does not cover problems associated with client supplied artwork... things like typos, spelling mistakes and low resolution graphics. So please check your artwork carefully before uploading it and get in touch if you require any assistance.