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Most products despatched within 2 working days of proof approval. Find out more>>

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Once we've received your approval of our proof, most orders are despatched within 2 working days. Presentation Folders, Letterheads, Compliment Slips and Brochures/Booklets are despatched within 3 working days.

If you request a printed proof, it will be sent via First Class Royal Mail post on the same day we receive your order*

If you request an on-screen (PDF) proof, it will be emailed to you on the same day we receive your order.*

Please note we cannot begin to print your order until we receive your approval of our proof.

You can track the progress of your order at any time by logging into your account and selecting 'view/track orders'.

*Applies to orders received before 2pm Monday-Friday (excluding Bank Holidays). If we encounter problems with your artwork, there may be a delay whilst these are resolved. If we're creating artwork on your behalf, an initial on-screen (PDF) proof will be supplied to you within 2 working days, so please allow extra time for proofing and amendments. All orders are delivered via Interlink overnight courier. Deliveries can take place at any time between 8.30am and 5.30pm. A signature is required.

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100% Money Back Guarantee...

We have every confidence in the quality of our work. So much so that we now offer a 100% money back guarantee. If you're not completely satisfied with the quality of your order, simply contact our Customer Support Team on 0845 389 1710. They will arrange for your order to be collected from you and reprinted. Alternatively, we'll give you your money back.

Our guarantee does not cover problems associated with client supplied artwork... things like typos, spelling mistakes and low resolution graphics. So please check your artwork carefully before uploading it and get in touch if you require any assistance.

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